NEW VACANCY! (PK8866)CUSTOMER SUCCESS and INTERNAL SALES MANAGERWEST YORKSHIRESalary Circa 50KHours: 8:30am to 5:00pm with an early finish on FridaysOur client, a leading national packaging company for applications in bulk and transit packaging, food and drink processing, chemical and hazardous materials etc.They are currently looking for a Customer Success and Internal Sales Manager to join their growing team. You will be reporting to the General Manager to lead, motivate and develop the internal team of Sales Administrators. This role is pivotal to the company''s strategy to evolve their current team into a proactive internal Sales function with a focus on driving growth and delivering outstanding customer service. You will also have 6 Direct Reports.Responsible for the day to day team management, coaching and performance oversightHands on Customer relationship management, sales pipeline development and continuous improvement of internal processes.Lead and manage a team of internal Sales Administrators, fostering a high-performance culture through ongoing coaching, skills development, and performance management.Drive team effectiveness by setting clear objectives, monitoring KPIs, and ensuring alignment with sales and customer service goals."Lead a cultural transformation from a reactive, administrative approach to a proactive, sales-driven and customer-focused mindset.Set clear individual and team objectives, monitor KPIs, and provide consistent, constructive performance f