Are you looking for an opportunity to build a rewarding career within the building supplies industry? We are seeking a motivated and customer-focused Branch Assistant to support the day-to-day operations of a busy branch environment. This varied role combines customer service, warehouse operations, stock management, sales support, and order fulfilment. The successful candidate will play a key role in ensuring customers receive an excellent experience while helping maintain efficient branch operations, accurate stock control, and high standards of presentation throughout the site.

Duties & Responsibilities

• Prepare, pack, label, and dispatch customer orders accurately and efficiently.
• Support vehicle loading activities and help ensure stock is transported safely and securely.
• Maintain high standards of warehouse, trade counter, and branch cleanliness.
• Provide excellent customer service in person, over the telephone, and through account management activities.
• Assist customers with enquiries, product availability, alternative product recommendations, and order updates.
• Support cash handling processes, daily banking activities, and account monitoring procedures.
• Promote products, special offers, and new product ranges to customers while contributing to branch sales objectives.
• Assist with stock replenishment, stock accuracy, stock storage, and general warehouse management activities.

Education & Skills Required

• Previous experience in a customer service, retail, warehouse, trade counter, or branch environment would be advantageous.
• Excellent organisational and time-management skills.
• Strong communication and interpersonal abilities.
• Professional, positive, and customer-focused approach.
• Good numerical skills and attention to detail.
• Ability to work effectively as part of a team and contribute to shared objectives.

Working hours:

• 7.40am - 4.40pm (mon-fri), 40 mins lunch break
• Alternating Saturday mornings (paid as overtime)
• 28 days annual leave, rising with service to a maximum 33 (additional holiday purchase scheme)
• Healthshield Cashback plan.

If you have the skills, enthusiasm, and commitment to succeed in a fast-paced branch environment, we would love to hear from you. Apply today and take the next step in your career within the building supplies sector.