Job Opportunity: Student Support and Wellbeing Engagement OfficerLocation: University of Westminster Salary: £15 per hour (Competitive based on experience) Contract: Full-time, PermanentThe RoleAre you a compassionate, organized professional dedicated to helping students thrive? We are looking for a Student Support and Wellbeing Engagement Officer to act as the vital "front door" to our student services.In this role, you will be the first point of contact for students seeking support. You will manage initial triage conversations, assess student needs with empathy, and coordinate access to a wide range of specialist services, including Disability Support, Mental Health, Counselling, and Funding advice.Key ResponsibilitiesTriage and Support: Act as the first point of contact via telephone, email, and in-person, providing a welcoming and professional environment for all students.Service Navigation: Identify appropriate support pathways and facilitate referrals to specialist teams Wellbeing, Mental Health, and Specialist Mentoring.Crisis Response: Respond calmly and effectively to students who may be in distress, using tact and discretion to ensure they receive the care they need.Engagement and Outreach: Support student inclusion by attending open days, developing self-help resources, and updating service publicity via social media and university platforms. Operational Excellence: Maintain accurate, confidential records in line with GDPR and contribute to the continuous improveme