Overview

We\''re recruiting for a Legal Support Administrator to join our Support Services team, working hybrid from our London office. If you enjoy administration work and being part of a successful, friendly and high-performing team, then this is the job for you. You\''ll be working closely with fee earners and Partners to ensure they have the right administrative support at all times. This is a busy and fast-paced role, so you\''ll need to work quickly and accurately, building strong relationships with your team and our clients.Responsibilities

Handling fee earner queries by email and MS TeamsEnsuring all team files are in good order and databases are up-to-dateOpening and closing case files on the relevant case management systemsMaking payments of invoices, cheques, BACs payments and billingSupporting fee earners with the preparation of cases, e-bundles and paper bundlesPreparing digital files for auditAdministration of the department\''s digital storage platformsBooking fee earner travel and meetings and managing expensesManaging the office inbound post, printing, and scanningManaging Radiology requests across multiple digital platformsDealing with urgent support requests in a timely mannerOur responsible business programmes are fundamental to who we are and our purpose. We are committed to being a diverse and inclusive workplace with inclusion network groups across our business to support this aim. Our commitment to social responsibility, community investment and tackling climate change is a fundamental part of who we are. It includes four strands: Our People, Our Community, Our Environment and Our Pro Bono.As part of the Irwin Mitchell Group\''s on-boarding process, all successful applicants are required to complete the group\''s employment screening process to ensure candidates meet our standards in relation to honesty and integrity, protecting the interests of the Group, colleagues, clients, partners and other stakeholders. The screening includes pre-employment checks to establish eligibility to work in the UK, criminal record and financial checks with trusted third parties, and will comply with Data Protection and other applicable laws.Qualifications

Demonstrable experience in an administrator roleEnthusiasm, a can-do attitude and willingness to contribute to the teamAbility to work on your own initiativeAbility to manage change and adapt to changing business demandsGreat accuracy and attention to detail with the ability to multi-taskExcellent time management skillsAbility to work within strict service level agreementsExcellent verbal and written communication skillsValues

Pioneering with an imaginative outlookApproachable and caringTenacious in pursuit of objectivesEfficient in the provision of servicesWork with a foundation of integrityBenefits

25 days holidays as standard plus bank holidays; you can buy up to 35 hours of extra holidayGenerous and flexible pension schemesVolunteering days — two days of volunteering each year for a cause of your choice (fully paid)Westfield Health membership, including refunds on medical services and Aviva Digital GP servicesA wide range of well-being initiatives, including the Flexible by Choice programme for hybrid working arrangements (subject to role, team and client requirements). We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024

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