Business Unit: Technology OperationsSalary range: £40,800 £51,000 £61,200 - per annumLocation: UK Hybrid / Travel to HQ Glasgow and Gosforth when required. Contract type: Permanent / Secondment (full time and/or part time - confirm ideal part time hours) Day to day you''ll be: Working on resolving incidents and work with team members across IT to reach a timely resolution. Showing technical expertise for the reduction of repeat incidents and resolutions to avoid reoccurrence. Covering a range of hours to support some of the banks key systems and batches between 07:30 to 17:30. Carrying out technical change within the team for BAU and key projects and striving to reduce critical or major security vulnerabilities for our assets. Due to the nature of some of the applications, some of these changes are on evenings or weekends. Being pro-active on team integration and supporting across all of the IT estate - whether than be on premise (Glasgow, Gosforth, Doxford) or cloud support. Supporting for the unit Technology Manager and Lead Engineers to raise, track and action any IT currency or resilience risks. Taking an active role to support and get involved in discussions in area of specialism, when assessing the impact of new initiatives, work requests and the support of existing services. Conduct system health checks, performance monitoring, and troubleshooting multiple environments and OS Managing stakeholders effectively, ensuring that they are kept appropriately informed and c