Join a fast-moving, customer-driven team where your attention to detail and ability to deliver outstanding service will directly support business growth.Role Purpose:The Sales Administrator plays a key role in delivering exceptional customer service within a fast-paced, technical environment. Acting as a central point between customers, suppliers, and internal teams, you will ensure accurate quotation generation, efficient order processing, and a seamless overall customer experience.This role combines customer service excellence with technical understanding, supporting both client satisfaction and business growth through proactive communication, attention to detail, and continuous process improvement.Benefits:Salary: £26,000 - £28,000 (depending on experience)Mon-Fri 08:00 - 17:00Bonus structureMedical insurancePension schemeCompany car (after successful probation)Supportive and energetic working environmentStrong team culture with excellent staff retentionOpportunities for development within a growing businessDay-to-Day of the Role:Provide outstanding customer service, ensuring every interaction is handled professionally and efficientlyGenerate accurate and timely quotations for electrical and facilities maintenance productsManage customer enquiries, complaints, and escalations with a high level of technical accuracyLiaise with suppliers to source products, confirm pricing, and communicate delivery timesIdentify opportunities to upsell or cross-sell products to existing cust