Overview

Leading JD Global Supporting Function HiresAbout JD.COMJD.COM (NASDAQ: JD) is a leading global technology-driven supply chain and retail company. We are committed to providing consumers with the highest quality products and services while leveraging our advanced supply chain capabilities to redefine e-commerce and logistics worldwide. As we continue to grow across Europe, we seek passionate and experienced professionals who share our vision of operational excellence and ethical employment practices.What You’ll Be DoingWe are seeking a proactive and strategic Employee Relations and HR Manager to join our expanding JD.COM team in the UK. In this role, you will act as a trusted advisor to operational leaders and frontline managers, ensuring HR initiatives align seamlessly with business goals while maintaining full compliance with UK employment law. You will help shape a performance-driven, engaged workplace culture while managing complex ER cases, TUPE transfers, and organizational changes across our warehousing, transportation, and supply chain operations.Key ResponsibilitiesProvide comprehensive employee relations support, managing cases on performance, misconduct, absence, grievances, and disciplinary matters while balancing compliance with business needs.Advise and support managers on HR best practices, UK employment law, and JD.COM policies, ensuring consistent and fair people management across operational teams.Draft, review, and implement HR policies, contracts, and documentation aligned with UK employment law and JD.COM global standards.Lead and manage TUPE processes end-to-end, including due diligence, consultation, and post-transfer integration to ensure compliance and a seamless employee experience during acquisitions and outsourcing transitions.Support organizational change initiatives (restructuring, redundancies, consultations) with a focus on respectful communication and risk mitigation.Collaborate with European HR colleagues and business stakeholders to embed JD.COM’s culture, values, and operational excellence in the UK workforce.Provide insights to drive employee engagement and continuous improvement within a performance-driven culture.Manage relationships with external legal counsel as needed to support complex ER and TUPE matters.RequirementsBachelor’s degree in Human Resources, Employment Law, Business Administration, or a related field (Master’s or CIPD qualification is a plus).At least 5 years of experience in Employee Relations or HR Management within fast-paced, international environments, preferably in logistics, supply chain, or technology sectors.Proven experience leading and managing TUPE processes in the UK, including due diligence, consultation, and post-transfer integration.In-depth knowledge of UK employment law, HR best practices, and case management across a range of ER topics (grievances, disciplinary, performance, absence).Demonstrated ability to independently manage HR projects while balancing compliance with business objectives.Strong stakeholder management skills with the ability to influence and build trust across all levels, including senior leadership and frontline managers.Excellent interpersonal and communication skills with clarity, empathy, and cultural awareness.Comfortable working in a high-volume, operational environment with exposure to a frontline and blue-collar workforce.Able to thrive in an agile, growth-focused environment while managing multiple priorities effectively.At JD.COM, we are more than a technology-driven supply chain leader - we are a team that values operational excellence, integrity, and the people who make it happen. We invest in your development, provide opportunities to grow, and foster a culture where your expertise is valued and your ideas drive real impact. You will work in a diverse, respectful, and collaborative environment while shaping the future of retail and logistics across the UK and Europe.If you are ready to take the next step in your HR career with a global leader committed to innovation, people, and excellence, JD.COM is the place for you. Apply now and join JD.COM on our journey to redefine global logistics and employee experience.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Human ResourcesIndustries

Transportation, Logistics, Supply Chain and StorageRetail

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