OverviewFull-time • Front of House • 40.00 Hours per week •

The Institution of Engineering and Technology is a multidisciplinary professional engineering institution. The IET was formed in 2006 from two separate institutions: the Institution of Electrical Engineers, dating back to 1871, and the Institution of Incorporated Engineers dating back to 1884.

As a Hospitality Assistant Manager you will lead and support with the successful delivery of the Food and Beverage Operation.

You will be mainly responsible for the set up and delivery of all events working afternoons and evenings so this does require someone who is flexible.

As a Assistant Events Manager you will receive the following industry leading benefits:

50% discount across Searcys venues

Enrolment into the Searcys pension scheme

Up to 38 days annual leave (dependant on job role)

Access to everyday discounts and communication portal

Employee assistance programme

Meals provided on shift when working within one of our venue.

Discount off overnight stays in London

Your birthday off to celebrate in style

A day off to volunteer / give back to the charity of your choice

Mostly Monday to Friday

Job Type : Full Time / 40 hours contract

Key responsibilities

Play an integral role in the successful delivery of events across the site

To work with the Senior Managers, Kitchen and Events Operations team to plan, organise and deliver a successful operation of our events

Ensure all events run as per the schedules laid out

Act as an allergy champion

Build positive working relationships and communication methods with key departments

To brief the Hospitality team on all aspects of the business and to oversee the running of all assigned events

To meet clients and ensure their customer journey is flawless with meeting them on arrival making sure that the event is as they require. Also ensuring that any changes/amendments on the day are communicated on to the relevant people where necessary.

To lead the supervisors, waiters and colleagues

To develop coherent, accurate and timely event reports as required

Ensure efficient and cost-effective management of the business with regards, staff, stock and equipment

To assist in the development of the operations waiting team, making sure that they adhere to standards set out

To ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, GDPR etc. within the areas of responsibility.

To train or provide training to the staff to ensure they operate in accordance with the department standards including any casual labour that may be required. To conduct training in line with the operations departments training calendar and the training matrix. Including conducting Training Tuesdays.

Implementation of the staff induction and mandatory training within the first three months of employment and monitoring of staff performance during probation.

To monitor daily the standards achieved in your department, to deliver exceptional customer service and levels of attention to detail and report any areas of concerns to the Deputy General Manager.

To monitor that all staff present themselves correctly for duty and are well groomed whilst on duty.

To carry out regular checks in the event areas for maintenance, housekeeping and other health and safety issues. Report these to the Facilities helpdesk.

To ensure in house accounting policies are adhered to and food standard is monitored and beverages are controlled, including performing stock take in all areas including liquor, equipment and linen.

To ensure the department/team are in compliance with Searcys cash handling and cashing up procedures and that any discrepancies are reported immediately to your line manager.

Support with the recruitment and selection of staff

Deputise for the Senior Manager in their absence.

To comply with all legal requirements with reference to (but not exclusively) fire regulations, security, licence requirements and any Local Authority or Client stipulations

To carry out staff meetings.

To make sure a coherent handover is submitted for the events and any issues escalated to the relevant head of department.

Excellent product knowledge (food/beverage)

Experience in FandB operations

A positive demeanour and attitude to solve problems

Leads by example by acting professionally at all times

Takes the initiative

Good time management

Supportive / Team player

Excellent customer care skills

Searcys , Britain’s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International.

Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.

If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team!

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