Front Office Supervisor

?? Join Our Global Family at RIU Hotels and Resorts!
Be part of the RIU Plaza London Victoria team!RIU Plaza London Victoria has quickly become a key player in the UK hospitality scene, offering exceptional service in the heart of London. As part of RIU Hotels and Resorts, operating over 100 hotels in more than 20 countries, our four-star hotel features 435 stylish rooms and a prime location just steps away from Victoria Station.We are proud of the welcoming and dynamic work environment we have built since opening in July 2023. Now, as we continue to grow and strengthen our presence in the UK, we are looking for passionate hospitality professionals to join our team.If youre ready to take your career to the next level, explore our exciting opportunities at RIU Plaza London Victoria!
Position : Front Office Supervisor
Department : Reception?? About the Role
This is a unique opportunity to join
RIU Hotels and Resorts
as a
Front Office Supervisor . In this role, your primary responsibility will be to oversee the daily operations of the front office department. You will assist the Front Office Manager in ensuring exceptional guest service, efficient check-in and check-out procedures, and smooth coordination among the front desk team. Your role is essential in maintaining a high level of guest satisfaction and upholding the hotel''s standards.?? What Youll Do
Provide a warm and welcoming atmosphere, ensuring that guests receive a high level of personalized service.Assist the Front Office Manager in managing the daily operations of the front desk, including staffing and task allocation.Collaborate with other hotel departments to ensure smooth operations and guest satisfaction.Oversee the accurate processing of guest payments, ensuring adherence to established procedures.Assist with administrative duties, such as preparing reports, managing guest records, and updating relevant documentation.Perform any other reasonable tasks assigned by your manager or supervisor to support the overall functioning of the front office and the hotel.??
Compensation and BenefitsA welcoming and supportive work environment where you will be shaping the future of RIU Plaza London Victoria enjoying the following compensation and benefits:
Gross annual salary:
£31''851Annual leave:
28 days per year (Including public holidays).Birthday
is for celebrating, so have the day off on us!Free meals
while on duty.Access to
Wagestream
- Financial wellbeing app for discounts and early wage access.Enhanced
Maternity
and
Paternity
pay.Bank Holidays
paid time and a halfPension
Scheme.Comprehensive
training and development
programs to enhance your skills and foster professional growth.Discounts
in other associated business such GymboxTake advantage of attractive
discounts on accommodations
within the RIU Hotels and Resorts, allowing you to explore and experience our exceptional properties worldwide.
?? Why RIU Hotels and Resorts?
Your Growth is Our Priority:
At RIU Hotels and Resorts, we believe in nurturing talent from within. We are proud to provide our team members with opportunities to advance their careers through training, mentorship, and internal promotions, ensuring your potential is recognized and rewardedwhether locally or internationally.A Culture of Belonging:
Join a team where your ideas and efforts truly matter. We foster an inclusive, collaborative environment where every voice is heard, and success is celebrated together.Rewarding Your Commitment:
Enjoy a career with competitive compensation, employee benefits, and perks that reflect our appreciation for your dedication and excellence.?? Our Commitment
At
RIU Hotels and Resorts , we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity. We believe that a diverse team enriches our culture and drives excellence in service.Additionally, we are firmly committed to sustainability and social responsibility. Through our
Proudly Committed
strategy, we place sustainability at the heart of all our decisions. This program reflects our dedication to minimizing environmental impact, promoting responsible practices, and making a positive contribution to the communities where we operate.By joining
RIU , you will become part of a company that not only strives for service excellence but also aims to create a positive impact on the world.
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