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Permanent

Operations Executive

Cheltenham
money-bag 26000.00-26000.00 Annual
3089467534
Posted 2 days ago

Operations Executive - Required for this exciting, experience-focussed travel company. They are looking for 2 Operations Executives to join their busy Operations team. Salary 26/27.5k plus bonus and great benefits. Travel industry experience would be ideal, but they are very open to people looking to step into travel, as long as they have office-work experience and are super efficient, organised and able to juggle multiple tasks at once.Operations Executive Responsibilities Coordinate and confirm all land arrangements for multiple tailor-made journeys, working with over 100 ground suppliers, tour guides, and internal teams to ensure smooth delivery of itineraries Arrange required services within agreed budgets, manage itinerary updates, and price any changes accurately Oversee each trip to ensure a high-quality client experience, prepare detailed documentation, and capture feedback to support ongoing improvements while meeting annual performance targets Maintain responsibility for financial accuracy, including managing costs, margins, and timely system updates Monitor payments, produce client and commission statements, and assist with resolving invoice queries when needed Uphold high service standards by anticipating potential issues, addressing them proactively, and supporting effective resolution of any concerns Complete general administrative tasks, assist with projects as required, participate in occasional work-related travel, and take part in an on-call rota after trai

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