Hours: Wednesday - Friday 07:00 - 15:30Type: PermanentAre you highly organised, customer-focused, and confident working in a fast-paced environment where no two days are the same?We''re working with a leading logistics operation that''s looking for a sharp, proactive Customer Service Administrator to join their busy team on a part-time basis. This is a hands-on role where you''ll be right at the centre of the action-coordinating movements, supporting customers, and keeping everything running smoothly from order to delivery.What you''ll be doingActing as a key point of contact for customers, carriers, and internal teams Processing orders accurately and ensuring all jobs are correctly logged on the system Tracking deliveries and proactively keeping customers updated every step of the way Managing full job files from start to finish, including PODs and supporting documentation Liaising closely with warehouse, operations, accounts, and external partners Handling queries, invoice issues, and customer concerns quickly and professionally Ensuring systems and records are accurate, up to date, and audit-ready Escalating issues where needed and helping keep operations running without disruption What we''re looking forStrong customer service and administration experience Confident communicator who can build relationships quickly Highly organised with the ability to juggle multiple priorities Excellent attention to detail and accuracy with data Comfortable using Microsoft Office and inte