Resident Admissions Officer Full-time, 37.5 hours per week Clapham £16.48 per hour plus holiday pay Temporary until July 2025We re delighted to be supporting a highly regarded charity that provides exceptional residential and nursing care for older people. They re now looking for a compassionate and organised Resident Admissions Officer to join their Resident Services team.This is a key role responsible for ensuring a smooth, welcoming, and well-managed admissions process for new residents and their families from the first enquiry through to move-in day.The role You ll act as the first point of contact for all admission enquiries, liaising with residents, relatives, local authorities, and healthcare professionals to deliver a warm and professional service. You ll manage the admissions database, prepare information packs, maintain waiting lists, and oversee pre-admission administration, ensuring everything runs seamlessly.You ll also support the wider Resident Services team helping to create a positive experience for residents and families throughout their journey, and ensuring communication across clinical and non-clinical teams is timely and effective.About you We re looking for someone who: Has excellent communication and relationship-building skills Brings strong organisational skills and attention to detail Has experience in administration, sales, or marketing, ideally within a care, health, or community setting Is comfortable engaging with older people and their families