Are you ready to embark on an exciting journey in the insurance industry? We are looking for a Customer Advisor to join our dynamic team in Basingstoke! If you''re passionate about helping customers and thrive in a lively work environment, this is the perfect opportunity for you!The role is office based Monday to Friday.What''s in it for you?Permanent Contract: Enjoy job security and the chance to grow your career with us.Great Location: Our office is conveniently located in Basingstoke, with nearby parking available just a 9-minute walk away!Supportive Team Culture: Join a team that values collaboration and celebrates successes together.What You''ll Do:As a Customer Advisor, you''ll play a vital role in ensuring our customers receive exceptional service. Your responsibilities will include:Engaging with customers to understand their needs and provide tailored insurance solutions.Answering queries via phone, email, and chat with a positive and professional attitude.Assisting customers with policy changes, renewals, and claims, ensuring a seamless experience.Building long-lasting relationships with customers, making their satisfaction your top priority.Collaborating with team members to share insights and improve service delivery.What We''re Looking For:We want enthusiastic individuals who possess:Excellent Communication Skills: You should be able to convey information clearly and effectively.Customer-Centric Attitude: A genuine desire to help others and go the extra mile for c