Parts Coordinator Job in Ferndown Salary: £30,000 PA Location: Ferndown, fully office based Working Hours: Monday Friday, 8:00am 5:00pm Contract Type: Permanent, Full-time Start Date: ASAP Dovetail Recruitment are pleased to be working with a highly respected client in the Ferndown area who are now recruiting for a Parts Coordinator to join their well -established team. As part of the team, you ll be ensuring the smooth running of all Parts activities. Working with both customers and field-based engineers in parts identification for a range of products. Placing orders with suppliers and arranging deliveries. Duties and Responsibilities: Collaborate with field-based engineers and customers to identify and source required parts. Proactively assist engineers in forward planning of parts requirements and coordinate timely deliveries. Handle inbound calls and customer enquiries courteously and promptly. Liaise with suppliers to obtain competitive pricing, place purchase orders, and manage procurement administration. Take a proactive approach to parts purchasing, identify pricing opportunities. Ensure customers are informed immediately of any changes to pre-agreed parts or delivery arrangements. Prepare accurate repair estimates for customers and provide timely updates on ongoing jobs. Assist with job sheet processing where parts information needs to be checked. Actively identify and resolve issues related to parts, delivery, or com