Overview

Job Title: General ManagerCompetitive Salary, guaranteed 48-Hour contract and unlimited TRONC. We are SO back! At TGI Fridays we are the home of the feel-good American grill and we are famous for bringing our guests back to a freedom they never knew they missed.As General Manager you will be guest obsessed to deliver a magical experience with real food, real vibes and a spirit of celebration. Our “Showtime” guest journey brings an American style service to every shift, every plate and every table. Join our leadership team today and experience the opportunity to be bold, be brilliant and be real!Apply directly to us and enjoy the following benefits:

Benefits

Guaranteed 48-hour contract (over 7-day operation)

30 days paid holiday each year

Enhanced pension benefits and private medical healthcare

50% discount on food in our restaurants for you and up to 5 guests

Participation in our many reward programmes, long service awards, leadership conferences and many cultural events through the year

Participation in local incentives that offer exciting and unique travel experiences globally

Skill development programmes that will support you in fast-tracking your career progression

Participation in our Apprenticeships programmes that are available to all levels

A generous Refer a Friend scheme with great bonuses paid for each successful referral

Unlimited TRONC

Family Friendly policies including enhanced maternity and paternity pay

Wellbeing and support services designed for everyday life and/or significant moments

Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists

Discounted gym membership and online fitness classes

Flexible pay – early access to your pay; savings accounts; discounts; cashback; access to personal financial coaches and learning resources

The opportunity to make new friends along the way

Being a General ManagerReporting to your Regional Operations Manager, you will assume full responsibility for the delivery of operational excellence in your restaurant.

Full accountability for the effective delivery of people, guest experience, sales, profit, operational standards, and Health and Safety

Ensuring that TGI Friday’s standards are maintained, and the store performance delivers budget and growth through a People First, Guest Obsessed, Operational Excellence Strategy

Leading by example and being a cultural ambassador for TGI Fridays

About YouTo be successful you will need to demonstrate the following:

Solid experience in a similar role, with a proven track record of leading and delivering

The ability to demonstrate the delivery of a guest obsessed culture

Restaurant / hospitality experience

Proven track record of leading teams to success

Strong financial skills and be able to comfortably manage all audits and due diligence

The ability and skill to manage budgets, labour controls and forecasting

Strong commercial acumen that enables you to drive sales and deliver business results

Excellent problem-solving skills and the ability to think fast

Great communication skills that allow you to lead and inspire a team and delight our guests

Showing your amazing personality every shift to make it a great experience for every guest

About UsAt TGI Fridays we celebrate individuality and authenticity. We celebrate diversity through our “Pridays” forum and inclusivity programmes. We support LGBTQ+ rights, gender equity and accessibility by encouraging our team to bring their true self to every shift. We all belong in the Fridays Family.

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