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Temporary

Customer Service and Debrief Admin

Nottinghamshire
money-bag 12.78-12.78 Hourly
3019214386
Posted Yesterday

Customer Service and Debrief AdminWe have a number of openings for working as Customer Service and Debrief Admin for our prestigious client in Worksop playing a vital role coordinating and developing our client''s strategic relationship with their customer. In this role you will support the successful delivery of customer services debrief through utilising the systems, query resolution and proactive communications. Are you looking for a job that offers long term development? If so we have the following opportunity for you. Previous experience in a similar role required. This vacancy offers genuine opportunities to earn a permanent contract. Site address and details Roebuck Way, Sheffield, Worksop S80 3EGRole of Customer Service and Debrief AdminProactive and reactive communication with customersInvestigating and solving customer problems in a timely manner, escalating to the Customer Services Manager where requiredLiaising with planning and transport regarding late and failed deliveries as well as re-bookingSupporting the continuous improvement of customer services departmentChasing for any PODS that are not received for deliveries, ensuring that everything is received and is compliant.Contacting delivery points for follow ups.Debriefing site transportation system accordingly to match the paperwork received.Pay Rates and Shift Pattern of Customer Service and Debrief Admin Shift can be any 5 days out of 7 so weekend work can be involved from time to time Working hours are in

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