Housing Benefits Officer Location: Hybrid Working - North West London Rate: £27.92 per hour (Umbrella) Contract: Temporary Ongoing Contract We are currently recruiting for an experienced Housing Benefits Officer to join a council based in North West London on a hybrid working basis. This is an excellent opportunity for a candidate with strong knowledge of Housing Benefits and Council Tax Reduction legislation to join a busy revenues and benefits team within a Local Authority environment.Key ResponsibilitiesAssess and process Housing Benefit and Council Tax Reduction claims accurately and efficientlyManage new claims, changes in circumstances, overpayments, and appealsEnsure all assessments are completed in line with current legislation and council policiesHandle customer enquiries and provide advice on benefit entitlementMaintain accurate case records and update systems accordinglyLiaise with internal departments and external agencies where requiredSupport the team in achieving performance targets and service standardsRequirementsPrevious experience working as a Housing Benefits Officer or Benefits Assessor within a Local AuthorityStrong working knowledge of Housing Benefit and Council Tax Reduction regulationsExperience using benefits systems within a council environmentExcellent attention to detail and organisational skillsStrong communication and customer service abilitiesPLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone cal