Property Manager (Estates)Location: Harlow (CM20) Salary: Up to 40,000 (dependent on experience) Hours: 37 hours per week Working Pattern: Hybrid - 3 days office-based, 2 days remote Portfolio: 15-18 sites, approx. (Apply online only) units (within a small catchment area around London)About the RoleWe are seeking an experienced Property Manager (Estates) to oversee a portfolio of residential developments. You''ll ensure exceptional service delivery, legal compliance, and strong stakeholder relationships while managing day-to-day operations and planning for long-term success.Key ResponsibilitiesClient Service and CommunicationRespond to all communications promptly (48 hours for written, 24 hours for calls).Maintain professional, courteous relationships with leaseholders, contractors, and stakeholders.Provide regular updates to development directors and continuously improve service levels.Property ManagementOversee day-to-day operations across assigned developments.Ensure smooth handovers between managing agents and maintain accurate development plans.Legal and ComplianceInterpret and uphold leases and contracts.Stay current with legislation and industry codes of conduct.Organize and minute AGMs, EGMs, and residents'' meetings.Financial ManagementPrepare and present annual service charge budgets.Liaise with credit control for recovery of service charges.Monitor financial positions and authorize invoices.Services and AssetsEnsure all assets (lifts, gates, emergency lighting) hav