Sales Support Manager - London Hybrid - Competitive Salary One of the most well established Energy and Utilities Companies is looking for an experienced Sales Support Manager to take lead and optimise our Sales Support team, a critical engine supporting the commercial success of our Sales Department. This role is ideal for a seasoned Sales professional who thrives in a dynamic and fast-paced environment. You responsibilities of a Sales Support Manager will be to embed best-in-class processes, supporting the sales life cycle, and acting as a key liaison between commercial, operational, and client-facing functions. Key responsibilities of a Sales Support Manager: Lead, coach, and develop the Sales Support team with defined performance targets and personal development plans. Conduct regular performance reviews and provide consistent coaching to ensure individual and team success. Drive effective recruitment, onboarding, and training initiatives to maintain team strength through seasonal and workload fluctuations. Champion a culture of continuous improvement, collaboration, and personal development. Collaborate cross-functionally with sales, commercial, credit, and operations teams to resolve process gaps and streamline operations. Ensure internal documentation, policies, and training materials are accurate and up to date. Provide end-to-end sales support to Business Development Managers, Key Account Managers, and TPI (Third Party Intermediary) channels. Oversee the full tender