OverviewRimes provides enterprise data management solutions to the global investment community. Driven by our passion for solving the most complex data problems, we provide our clients with investment intelligence that powers more than US$75 trillion in assets under management annually. The world’s leading institutional investors, asset managers and service providers rely on Rimes to help them make better investment decisions using accurate information and industry-leading technology.

The OpportunityRimes EDM (Enterprise Data Management) business is growing rapidly, with the volume and complexity of new customer deals and strategic partnerships growing each year. A successful candidate will join in our efforts to scale our Enterprise Management Data services platform which is being used by a growing global customer base of Asset Owners and Asset Managers.

EDM implementation model is unique in the sense that we take full responsibility for the Customer going live on our solution and setup Data Management functionality to support the DATA Management Office (DMO) in the run-mode. It also means that we develop true partnerships with our customers at the most senior levels, which continue to grow post go live offering them a true professional managed service experience.

What you will doClient Engagement and Solution Design

Understand customer objectives and goals to deliver on solutions using Rimes capabilities.

Engage the Customer to design and deploy strategic business workflows across the investment cycle.

Lead and document investment and operational workflow design sessions for various asset classes.

Own the Solution design and estimated effort to be documented in the contractual process. Gather input as needed.

Participate in assessing requirements, solutions, effort, and workload as part of presales process.

Implementation and Delivery

Work closely with the Customer and internal teams to ensure full capabilities are considered during design and implementation.

Lead, coordinate, and assist in customer-specific configuration, testing, and user training.

Take ownership of the solution and results, working with Project Management to ensure timely delivery.

Aid in developing improved practices to make the Implementation model more efficient.

Technical and Process Alignment

Understand customers'' business processes and align them with appropriate Rimes solutions.

Provide internal teams with technical documentation to ensure successful implementation.

Work on problems of diverse scope requiring evaluation of identifiable factors.

Grow to act as a senior point of contact within Professional Services.

Grow to serve as a point of escalation for complex projects from less experienced team members.

Understand when to escalate a risk/issue and to proactively do so

Become a mentor of less experienced members of the client delivery teams.

Provide feedback to the Product team on enhancement of the standard product.

Who you are

Proactive individual with a ‘can do’ attitude, a desire to learn and the ability to understand and deliver Rimes solutions

Excellent interpersonal skills with proven ability to build relationships with internal groups and customers

Excellent communication and presentation skills, with the ability to convey complex concepts simply and clearly to customers

Well organized with the ability to manage several priorities with a hands-on approach

Outcome focused

Excellent creative, analytical and computer skills with an entrepreneurial approach to large, complex projects, and ability to execute both autonomously and collaboratively

Enjoys a fast paced, high-intensity and complex environment, troubleshooting time critical issues

Strong attention to detail; willing to take proactive action, and desire to roll up sleeves

Understanding of market and product features and capabilities

Understanding of the Sales process and need for detailed Statements of Work

Excellent at articulating progress at scheduled meetings and significantly contributes to discussions.

Seeks, receives, and provides feedback in a constructive manner. Mentors less experienced members of the team

Expected to travel periodically

Technical Skills Required

Understanding of the investment lifecycle

Microsoft SQL Server and T-SQL

Excel

Useful

A programming language e.g. .NET, or a scripting language such as Python

Excel VBA

XML

Familiarity with Azure

Only selected candidates will be contacted for interviews. We appreciate your understanding. Thank you for considering a career with us.

Rimes is committed to promote the values of diversity and inclusion throughout the business. Whether it’s through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.

Visit our Careers page to see our complete listings.

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