Are you a proactive and organised administrator looking for your next opportunity? Our client near Southampton is seeking a Customer Service Administrator to join their friendly and fast-paced team. While a background in logistics, shipping, or the hire industry would be a bonus, strong administrative experience and a customer-focused mindset are what really count.The Details:Type: Temporary to Permanent ContractLocation: Office-based, near Southampton (driving preferred due to limited public transport)Start Date: ImmediateKey Responsibilities:Be the first point of contact for key customers, managing enquiries through to post-hire follow-up.Handle calls, emails, and website requests with professionalism and efficiency.Coordinate logistics for deliveries and collections, ensuring smooth daily operations.Build strong relationships with regular clients and spot opportunities to upsell.Collaborate with your team to maintain high service standards.What We''re Looking For:Previous experience in customer service or administration.Ideally, some exposure to logistics, shipping, or equipment/tool hire.Excellent communication and organisational skills.Ability to multitask and stay calm under pressure.A team player with a proactive approach and a passion for great service.Ready to join a team where your skills make a real impact?Click ''Apply'' today for immediate consideration!