Senior Technical Account Manager - Bloomberg

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Senior Technical Account Manager - Bloomberg

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Senior Technical Account Manager - Bloomberg

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Jobs via eFinancialCareersSenior Technical Account Manager - Mutual Funds

Location

London

Business Area

Data

Ref #

10044321

Description and Requirements

Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes.

What''s the role?

Technical Account Managers deliver exceptional service and support to our content partners and customers to ensure Bloomberg is the platform of choice for the distribution of their content. As part of the team, you will be responsible for ensuring delivery of quality data for the Mutual Funds and ETP product. We are focused on finding opportunities to improve our coverage, completeness, timeliness, and accuracy for the facets of funds'' data. Our Technical Account Management team is responsible for the maintenance and calibre of the facets of the funds dataset including pricing and dividends, reference data, corporate actions, documents, and regulatory data. As a Technical Account Manager, your responsibility will be to develop subject matter expertise in your market, build and strengthen Bloomberg''s relationships with fund houses, custodians, administrators, exchanges, and third party content partners to set up sustainable data pipelines, educate them to use best data dissemination practices, stay on top of the latest industry trends, and having a complete profile for all the funds available on Bloomberg.

We''ll trust you to:

Manage our highest priority accounts with critical content partnersProvide outstanding support to our content partners so that they trust us with their valuable contentLearn from content partner interaction to be able to anticipate content partner needsEstablish, maintain and improve relationships with Content Partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data setsPlay a key role in implementing our data rights and entitlements while understanding downstream impactsPrioritize and manage projects with multiple partners to improve efficiency and return on investmentPartner with internal Content Relationship Managers to understand themes/challenges partners are raising during their relationship with Bloomberg and work to build long term solutionsTake ownership of any opportunities to improve our data products, acquire new content or enhance the customer experienceProactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns to ensure a high standard is reached across the teamBalance the best of technical and product knowledge to implement solutions for content partnersWrite detailed, accurate and complete specifications/requirements

You''ll need to have:

Please note we use years of experience as a guide but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role.A bachelor''s degree or higher in relevant data technology or financial field, or equivalent professional work experienceMinimum of 5 years of relevant experience (external and internal experience)*Excellent written and verbal communication skillsProven experience of relationship managementEffective project management skills and ability to prioritize tasks accordinglyAbility to isolate issues and resolve problems logically while identifying long term solutions to limit such issues arising againAbility to adapt within a fast-paced and dynamic environment, and desire to work on multidisciplinary teamsDrive for continuous improvement to further develop our products

We''d love to see:

Master''s degree or certification such as a CFA charter holder or CAIAExperience in customer service or client relationship managementExperience working with international business groups and clientsKnowledge in information technology and statistical analysis or computer programming for example Excel, SQL, and/or Python

Does this sound like you?

Apply if you think we''re a good match. We''ll get in touch to let you know what the next steps are!

Seniority level

Seniority level Mid-Senior levelEmployment type

Employment type Full-timeJob function

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