CUSTOMER SERVICE ADMINISTRATOR - FINANCIAL / LEGAL SERVICES FULL TIME, PERMANENT MANCHESTER CITY CENTRE 30,000 + up to 5,000 OTEGet Recruited are very excited to be representing our client, who are on the lookout for a First Response Executive / Customer Service Administrator to join them!This is a great opportunity for a confident and driven First Response Executive / Legal Services Administrator / Customer Service Administrator to play a pivotal role in supporting clients at the start of their recovery journey. You''ll be the first point of contact, delivering a professional, empathetic, and informative experience while guiding clients through a complex but rewarding process.If you enjoy working in a fast-paced, client-focused environment within legal or financial services, this could be the perfect next step in your career! As a Customer Services Administrator (Financial or Legal) you''ll be:Handle inbound phone and email enquiries, answering all questions / enquiries professionally and with careGuide clients throughout the recoveries process, with clear communication throughout the call Onboard new clients, transferring their cases to the relevant departmentGuide clients through the initial stages of the recovery process, ensuring clear and confident communication throughoutProviding financial insights throughout the processEnsure all necessary information and documentation is gathered to progress cases effectivelyMaintain a high standard of client care while working tow