Job Title: BA Draft (Software Team)Overview Ref: (phone number removed) Product Manager / Product Lead - Software - Agile - Hybrid Exciting opportunity for a Product Manager to join an exciting start up and be central to the success of the software and product development initiatives. In this pivotal role, you will work in close collaboration with both the Head of Product and the Head of Software and engage extensively with a diverse range of stakeholders. Role Responsibilities Responsibilities will include: Taking full ownership of assigned product tracksConducting interviews, workshops and field research with internal stakeholders to extract comprehensive requirementsTranslating complex business needs into clear documentation: user stories, workflow diagrams, edge cases, and acceptance criteria for engineering and design teamsMapping and analysing current operational workflows to uncover inefficienciesProposing and shaping product solutions that streamline operations and reduce manual effort through technologyServing as the bridge between product, software, firmware, customer support, and operations teams to ensure shared understanding and alignmentLeveraging insights to drive product decisions and continuous improvements based on real-world usageMaintaining clear and comprehensive product documentation, including Business Requirements Documents (BRDs), process diagrams (BPMN/UML), and functional specifications Person Specification Essential skills will include: Experienc