The Company

We are currently collaborating with a main contractor that specialises in the Responsive repairs, planned maintenance and retrofit projects for local authorities and housing associations.

With offices across the UK the company now employs over 700 skilled operatives and specialists delivering a national solution with a local focus.

Since their inception 20 years ago, the company has grown rapidly having completed works on over 5,000 tenanted properties and now turnover in excess of -80 million offering comprehensive works covering full kitchen and bathroom replacements, electrical rewires, boiler changes, new heating systems, disabled adaptations, external insulated rendering, general roofing, loft insulation, and external environmental works.

The Role

We are looking for an organised, proactive, and detail-focused Planned Works Administrator to support the delivery of planned maintenance and capital works.

This key role acts as a central point of contact for clients, residents, and internal teams, helping to ensure that all planned works are delivered efficiently, accurately, and in line with contractual obligations.

The ideal candidate will have previous experience in the social housing / construction sectors but it is not essential.

Roles and responsibilities include but are not limited to:

• Act as a key point of contact for clients and customers.
• Promote positive relationships with residents, colleagues, subcontractors, and stakeholders.
• Provide clear communication and timely updates to all parties involved in planned works.

• Support the operational team with the smooth delivery of planned maintenance works.
• Ensure works are scheduled, monitored, and completed in line with contract requirements.
• Accurately process and input data related to works orders and project progress.
• Maintain filing systems (both manual and digital) to ensure accessible and up-to-date records.

• Retrieve and input data using internal IT systems and manual records as required.
• Monitor and track the status of works orders, updating records and informing relevant parties of changes.
• Ensure timely and accurate completion of paperwork and correspondence.

• Process and relay information to clients, customers, site teams, and management to facilitate work progression.
• Schedule appointments, manage diaries, and track work completion milestones.
• Provide administrative support during meetings, including note-taking and data preparation.