My client They are a growing automation and control solutions provider delivering cutting-edge support to clients across the FMCG and manufacturing sectors. Their team thrives on solving technical challenges and delivering top-tier service, whether remotely or on-site. As they expand, ideally looking for an experienced Service Engineer to join the team and help support a valued client base. The Role As a Service Engineer, you ll provide remote and on-site technical support to resolve machinery breakdowns and control system issues. You''ll work with a wide range of PLC platforms, diagnosing faults, modifying code, and ensuring minimal downtime for our clients. You ll also play a vital role in preventative maintenance, system improvements, and supporting our on-call rota. If you re passionate about automation, proactive problem-solving, and enjoy a mix of fieldwork and technical interaction this is the role for you. What You''ll Do Troubleshoot, diagnose and resolve faults on client equipment both remotely and on-site Work with PLC platforms including Siemens, Allen Bradley, Mitsubishi, Omron (others beneficial) Read, interrogate, and modify existing PLC code to aid system recovery and optimization Carry out routine maintenance, system checks, and client support documentation Survey systems for new or non-contracted clients to prepare for onboarding Implement and maintain remote connection tools and communication protocols Source current or obsolete components and liaise with