Job Specification: Credit Controller / Accounts Assistant Hours: 9:00am - 5:30pm, Monday to Friday Benefits: Annual company bonus, generous holiday allowance, free parking, pension scheme About the Role: Were seeking a bright, organised, and customer-focused Credit Controller / Accounts Assistant to join a dynamic and supportive team within a successful insurance business. This is a fantastic opportunity for someone looking to combine finance skills with client service excellence in an industry that values precision and integrity. Key Responsibilities Monitor and manage customer accounts to ensure timely payment Chase outstanding debts via phone and email in a professional manner Allocate payments accurately and maintain financial records Assist with account reconciliations and monthly reporting Collaborate with internal teams to resolve client queries Support wider finance team with administrative tasks and reporting Maintain strong relationships with external clients and stakeholders What Were Looking For Previous experience in credit control, accounts, or similar financial admin roles Strong communication and interpersonal skills Attention to detail and a high level of accuracy Customer-first mindset with the ability to manage multiple priorities Confidence working with financial software (experience with Insert System is a plus) Enthusiastic, reliable, and able to work independently and in a team Why Join our client You''ll be part of an inclusive, people-first enviro