OverviewMerkle is a leading data-driven customer experience management (CXM) company, helping the world’s best brands deliver personalised and connected experiences that drive results. With over 30 years of expertise, we specialise in harnessing the power of data, technology, and creativity to transform customer experiences at every touchpoint. As part of dentsu, Merkle operates at the forefront of innovation, blending global reach with local expertise to solve complex challenges for our clients. Our collaborative culture is built on a foundation of trust, inclusivity, and the shared commitment to delivering exceptional work that makes an impact.

At Merkle, you’ll be part of a team that values growth, ingenuity, and pushing the boundaries of what’s possible in a constantly evolving industry. Together, we empower businesses to succeed in today’s data-driven world.

The Senior Pursuit Manager role within the Merkle UK Growth team is an exciting opportunity to lead and coordinate the pre-sales strategy for the global launch of a ground-breaking product with one of our leading client brands. Acting as the right-hand person to the leader of Commercial, this role offers exceptional exposure. You’ll work closely with senior stakeholders, including the CEO and CCO, gaining insight and influence at the highest level.

This position requires strategic oversight, innovative thinking, and exceptional organisational skills to ensure the seamless delivery of high-impact sales activities across a global network. As Senior Pursuit Manager, you will be responsible for delivering exceptional project management while fostering collaboration across teams and ensuring alignment with client objectives.

Key ResponsibilitiesGlobal Project Management and Governance

Develop and manage a detailed project plan and work schedule that encompasses all commercial team activities, ensuring alignment with the overall programme timeline.

Track the global sales plan, monitoring in-market activities across 30+ markets, identifying risks and gaps, and ensuring sales team readiness aligns with the agreed process.

Maintain a RAID log (Risks, Assumptions, Issues, Dependencies) for all commercial team activities to enable proactive issue management.

Coordinate activities with PMO peers across other workstreams, managing dependencies and resolving issues efficiently.

Participate in programme management updates and planning sessions, ensuring colleagues are informed about commercial team activities and priorities.

Manage and maintain the global knowledge-sharing platform, ensuring seamless access for 30+ dentsu markets.

Collaborate with the Market Engagement Lead to develop and deliver a comprehensive plan for all materials required for local dentsu teams or inmarket use.

Collect and distribute market feedback and reporting, transforming it into actionable insights and plans for relevant teams.

Ensure the quality of assets delivered to key target segments, including prospects in banking, strategic partners, and government sectors.

Sales Enablement and Best Practices

Represent Sales Enablement in the Qualification process, ensuring strategic opportunities are scoped effectively.

Promote and share best practices, working methods, and innovative strategies across the dentsu network.

Build and leverage the Content Library to provide relevant materials for pursuit teams and update it with insights from projects to enrich future engagements.

What experience do I need?

A minimum of five years experience working in a similar new business or pursuit management environment.

Strategic thinker with a meticulous approach to project management and process governance.

Strong collaborator capable of managing multiple workstreams across diverse teams and geographies.

Confident challenging upwards and able to constructively question senior team members and influence strategic direction.

Skilled problem-solver who proactively anticipates issues, manages dependencies, and navigates complexity to find solutions.

Exceptional organisational skills to balance competing priorities and deliver high-quality outcomes with tight deadlines.

Adept at synthesising feedback and insights into actionable plans to inform strategy and enhance delivery.

Excellent communication skills to coordinate with senior stakeholders, cross-functional teams, and global markets.

Detail-oriented and quality-focused, ensuring all assets and deliverables meet the highest standards for key target segments.

Highly motivated, agile, and naturally curious, thriving in a diverse and fast-paced environment.

What we offerThis is a permanent position.

The team is based in our London office but operates under flexible working arrangements.

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and DiversityAt Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

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Beware of Job ScamsWe are aware of several scams targeting job seekers and candidates. Please be vigilant. All communication throughout the recruitment process will be from an official member of the dentsu recruitment team, using corporate email addresses (e.g., @dentsu.com or @merkle.com). We will never ask you to send money or vouchers to secure employment. If you suspect you have been a victim of a scam, please report the incident to your bank, local police, or fraud protection authority immediately. Additionally, you can report the scam to us at jobfraud@dentsu.com so we can take appropriate action to request the website is taken down. Please note that Merkle and dentsu are not responsible for any losses incurred as a result of these scams. We advise all individuals to exercise caution and verify the authenticity of any job offers or communications received.

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