Administrator Social Housing / Repairs Nottingham Full Time Office Based Salary: £28,000 £30,000 (DOE) 40 hours per week Monday to Friday (8:30am 5:00pm, early finish Friday) We are currently recruiting for an experienced Administrator to join a growing refurbishment and maintenance team, supporting social housing projects across the region. This role is ideal for someone who has previously worked within social housing, repairs or planned maintenance, and understands the pace, systems and coordination involved in delivering works such as kitchens and bathrooms, externals, and damp and mould programmes. The Role • Provide administrative and call-handling support across social housing refurbishment and maintenance contracts • Coordinate appointments with tenants, operatives and subcontractors • Manage and update works on internal and client systems (including EasyBop) • Support delivery of programmes including kitchens and bathrooms, external works, and damp and mould remediation • Ensure all data, job updates and records are accurate and up to date • Work closely with delivery teams to ensure KPIs and service levels are met • Deliver a high level of customer service when handling tenant enquiries About You • MUST have previous experience within social housing, repairs or planned maintenance • Experience working for a council, local authority, housing association or social housing contractor is highly desirable • Understanding of maintenance programmes such as kitchens