To provide a first class, professional service to MEL Aviation Ltd customers, responding to all enquiries in a timely and efficient manner, whilst supporting internal departments in the day to day production of the Company. PRIMARY ACCOUNTABILITIES: Be willing to undertake training, showing willingness, enthusiasm and dedication to providing a first-class service to all customers within the Repair and Overhaul department. Support where required in assisting the Civil Operations Manager (COM) and Account Handler/s to produce accurate quotes for all commercial airline customers in the Repair / Overhaul department. Liaising with the purchasing department to ensure correct pricing and delivery schedules. Ensure all quotes are produced and given to customers within 48 hours of receiving notification achieving price and delivery targets Ensure that individual account customer s work is quoted and returned within the schedules that we quote or have stated and if not, ensure the customer is kept updated as to the status of their own products on site, and chase through any shortages with the purchasing team. Identify further sales opportunities within your responsible account(s) and for the Repair/Overhaul department in general. This will include arranging and attending meetings and visits at both MEL Aviation and any customer premises Releasing of Master Record Cards (MRC) to produce final certificates for new build and repair and overhaul, ensuring correct data is inputted and deta