Office Manager / Business Support

Location: Birmingham
Salary: £30,000 – £35,000 per annum (DOE)
Contract: Permanent
Working Pattern: Full-time (hybrid working available following probation)

We are recruiting on behalf of a respected building consultancy for an Office Manager / Business Support professional to join their Birmingham office.
This is a varied and hands-on position supporting a small, friendly and collaborative team of surveyors, directors and associates. The role combines office management, team administration and business support, making it ideal for someone who enjoys being at the centre of a busy professional office and ensuring everything runs smoothly.

The successful candidate will become the key support person within the Birmingham office, helping maintain efficient operations while providing high-quality administrative support across the wider team.

Key Responsibilities
Office & Team Support
• Provide administrative and secretarial support to the surveying team, including typing correspondence, reports, schedules and presentations from digital dictation
• Edit and format documents and reports, applying amendments from surveyors
• Manage project documentation including downloading, organising and storing electronic files
• Scan, copy, bind and collate documentation, including merging multiple PDF files
• Create invoices and support fee forecasting for the surveying team
• Open new project files and job numbers on internal systems
• Maintain schedules, calendars and project tracking information
• Answer, screen and redirect telephone calls
• Manage incoming and outgoing post and liaise with the Post Office where required

Office Management
• Act as the key contact for the Birmingham office, liaising with staff across multiple offices
• Meet and greet visitors and arrange catering or refreshments when required
• Manage meeting room bookings and ensure rooms are prepared and equipped
• Order office supplies and maintain stock of stationery and equipment
• Coordinate office maintenance and servicing including PAT testing and contractor visits
• Manage office access fobs and liaise with building security where required
• Organise waste management and recycling processes
• Record monthly meter readings and maintain office records

Business Support & Operations
• Support the organisation of internal and external events
• Assist with ISO accreditation activities including supplier updates and client feedback
• Support staff inductions and onboarding processes
• Maintain good working relationships with landlords, contractors and service providers
• Assist the office lead in ensuring smooth day-to-day operations

Health & Safety
• Carry out H&S checks and office walk-arounds
• Act as First Aider, Fire Marshall and H&S representative (training provided if required)
• Ensure first aid kits and safety documentation remain up to date

There may also be opportunities to support marketing and wider business initiatives, working with colleagues across the organisation.
About You We are looking for an organised and proactive individual who enjoys supporting teams and taking ownership of office operations.

The ideal candidate will have:
• Previous experience in an Office Manager or Senior Business Support role
• Strong organisational and multitasking skills
• Excellent attention to detail and document management ability
• Strong communication and interpersonal skills
• A proactive and solution-focused approach
• Confidence working with senior stakeholders
• Excellent Microsoft Office skills (Word, Excel, Outlook and PowerPoint)

Benefits Include:

• Competitive salary (£30,000–£35,000 DOE)
• Some hybrid working following successful probation
• 25 days annual leave + 8 public holidays
• Life insurance cover from day one
• Defined contribution pension scheme (4% employer contribution)
• Interest-free travel loan (post-probation)
• Cycle to work scheme
• Employee Assistance Programme (EAP)
• Enhanced maternity and paternity pay