Market Leading Food Business now looking to recruit BASED GLASGOW ROLE Main Purpose To assist and support the technical service within the Technical Department, working to legal compliance and accredited standards of food safety management and quality. Responsibilities - including but not limited to: Assist in the maintenance of product and customer specification through various customer portals Assist in the artwork process Complaint handling reporting, trends and actions, liaising with factories over any issues Diligent control of library samples, both in freezers and cupboards Maintenance of QAS records Act as link between operations and Technical Co-ordinate packaging recyclability projects Company contact for Retailer submissions Create barcodes, when required Produce monthly KPI reports to send to factories Support the business projects from concept to launch Prepare and issue quarterly newsletter, working alongside NPD Technologist Ensure that suppliers are supported with specific retailer policies and updates when required CANDIDATE A focused individual, with a knowledge of various retailer customer portals Have a basic knowledge HACCP and BRCGs with the flexibility to learn Strong communication skills with the ability to speak effectively with staff and factories, with patience, professionalism and decorum. Advance computer skills in Microsoft Office (Excel, word, outlook, power point etc) with strong processing and analytical ability Willingness to learn