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Contract

Senior Application Support Officer

Bristol
money-bag 310.36-310.36 Daily
3062141602
Posted 1 week ago

Senior Application Support Officer (Interim)Job Ref: Bristol Salary: £310.36 per day PAYEHours: 37 hours per week Length: 4-5 monthsBristol BS1 5TR Hybrid workingURGENT REQUIREMENT - MUST BE ABLE TO START IMMEDIATELY/SHORT NOTICEWe are urgently looking for a Senior Application Support Officer to join a local authority Finance Application team.The ideal candidate is someone with proven experience in using the AR (Account Receivable) module of the Unit4 ERP finance system, as part of this role will be to provide support to a project which is looking at making improvements to collecting outstanding debt and automating process, where possible. There will be a requirement to create reports/provide data to help inform decisions.In the role you may also be involved in supporting the project of the move to SaaS as well as providing 2nd line support and issue resolution. You also need to have good SQL knowledge as well as experience in creating reports in report studio including XtraReports.Other responsibilities to include: Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures and standards. Manage the implementation of service improvement working in partnership with internal/external stakeholders Provide and monitor an effective Application Support Function. Manage the day-to-day activities, ensuring service levels are maintained and continually improved. Lead/oversee co-ordination of system upgrades. Ensure effe

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