Senior Technical Support Engineer - Linux, Windows, SQL, AWS Hybrid 2 days per week in the Southampton Office Full-time PermanentAre you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already disrupting the UK and US criminal justice systems.We''re looking for a Senior Technical Support Engineer to play a critical role with a high priority customer, providing expert guidance and support to their end users on the efficient and effective use of their software solution. What We''re Looking ForLinux operating System:Experience using terminal sessions (e.g., PuTTY, native SSH).Good at executing Linux commands confidently for daily operational tasks and troubleshooting.Additional Linux skills, including scripting and system administration basics.Windows Operating System:Complete knowledge required to debug application issues hosted on Windows platforms.Ability to work with Windows logs, services, Event Viewer, IIS, and resource monitoring tools to isolate and resolve application-related issues.Database Skills:Strong understanding of query executions across databases.Hands-on working experience in executing and debugging SQL queries in live environments.Familiar with DML, DDL, DCL, TCL statements and their appropriate usage.Well-versed in database-related issue handling, including deadlocks, slow query trou