Chadderton Transport and Engineering Industry VTA Recruitment are delighted to be working with a well-established, family-owned transport and engineering business with a strong reputation built over decades. The company operates from two busy depots in Oldham and Peterlee, supporting a wide-ranging customer base across the Northwest and Northeast.Known for their reliability, high standards, and long-standing customer relationships, the business continues to grow year on year. They pride themselves on a people-first culture, offering stability, support, and long-term career opportunities for their staff.The RoleJoining a friendly and experienced team, the Service Administrator will be a central part of daily operations. You ll be responsible for coordinating a team of mobile service technicians and workshop engineers, ensuring maintenance, servicing, and breakdown work is delivered efficiently and to a high standard.This is a varied and fast-paced role where organisation, communication, and industry knowledge are key.Key Responsibilities Managing customer enquiries via phone and email, providing a professional and helpful serviceScheduling vehicles for MOTs, servicing, and repairsAllocating engineers to customer sites for maintenance and breakdowns across the regionMonitoring job progress and escalating issues where necessaryProducing service reports, logs, and quality check documentationCoordinating workshop repairs and updating internal systemsLiaising with customers to conf