Our Ipswich based client is looking for a Customs Clearance Coordinator with a minimum of 2 years experience. Responsibilities • Sign documents under Power of Attorney for clients. • Extract data from commercial invoices and packing lists for import/export declarations. • Liaise with importers and colleagues to gather information for import entries. • Assist clients with goods classification. • Enter details into Customs software (CDS, CNS, Destin8, NCTS, NES). • Allocate correct licences for imported goods. • Apply for duty refunds and tariff reclassification; assist with appeals. • Stay updated on import Customs regulations. • Inform customers about import restrictions, tariffs, insurance, and other Customs matters. • Prepare and handle import documentation (T-documents, EUR1 s, Certificates of Origin, CHED s, COI s). • Liaise with Port Health or Customs officials for document checks and goods quarantine. • Ensure high standards of customer service and timely completion of customs entries. • Maintain Customs compliance within the team. • Ensure data accuracy for consignments. Essential • Excellent communication skills and customer service skills. • Ability to operate Microsoft packages and learn new systems easily. • Ability to operate software that is standard within the industry. • Numerical and analytical skills, paying attention to detail. • Self-motivating and be able to organise your work effectively and maintain records. • Excellent administration skills. •