Customer Service Executive Sowerby Bridge Monday to Thursday 08 00 Friday 08 30 25 Days Holiday + Bank HolidaysAQUMEN Recruitment are proud to be recruiting on behalf of a well-established and growing manufacturing business based in Sowerby Bridge. This is an exciting opportunity for an experienced Customer Service Executive to join a dynamic Sales team within a fast-paced, customer-focused environment.If you thrive in a role where no two days are the same, enjoy building strong customer relationships and take pride in delivering exceptional service, we want to hear from you. The Role As Customer Service Executive, you will play a key role in supporting sales administration processes and ensuring seamless communication between customers, sales representatives and internal departments.You will be a central point of contact for customers, handling queries relating to products, orders and deliveries, while ensuring internal systems and documentation are maintained to the highest standards.This is a role that requires ownership, attention to detail and the confidence to liaise with stakeholders at all levels. Key Responsibilities Processing customer orders and raising quotations Managing and updating sales documentation with high accuracy Producing regular reports to support commercial decision-making Supporting internal and external sales teams Handling telephone and email enquiries from customers Maintaining and developing strong customer relationships Liaising with Planning