Tenancy Sustainment Officer (Housing Support Worker) Supported Living Durham £14.50 per hour 37.5 hours Mon Fri Temp until Aug 2026 (potential extension) Are you passionate about delivering excellent housing and support services that make a real difference? Are you looking for a rewarding opportunity within Social Housing and Supported Living? A well-established UK housing provider with a strong supported housing portfolio is seeking a dedicated Tenancy Sustainment Officer to join the Housing and Property Services team on an interim basis. This role focuses on supporting vulnerable tenants to sustain their tenancies, build independence, and achieve positive long-term outcomes. You will be working within a values-driven organisation where kindness, respect, and courage underpin everything they do. Vacancy Brief Role: Tenancy Sustainment Officer Contract: Interim until August 2026 (potential extension) Hours: Full time 37.5 hours per week Location: Durham Working Pattern: Monday Friday, 9am 5pm Pay Rate: £14.50 PAYE Compliance: Enhanced Adult DBS required Travel: Full UK driving licence and access to a vehicle required Key Responsibilities Conduct keywork sessions to assess tenant needs and develop and maintain Tenancy Sustainment Plans (TSPs). Provide tailored support to help tenants sustain their tenancy and move towards independent living. Complete regular reviews of support plans, ensuring they reflect changing needs and risks. Support tenants with Housing Benefit claims