Position - Technical Writer Location - Remote/London/VilniusSalary - up to £50,000 We''re looking for a system-minded Technical Writer to join a modular banking platform used by FinTech teams to take ownership of their product documentation and turn it into a clear, reliable source of truth. Your mission is to make sure that every part of the platform is understandable to those who use it by transforming scomples materials into a well-structured, cohesive documentation experience.Key ResponsibilitiesAudit all existing documentation including the Knowledge Base, API references, onboarding flows, and training materialsIdentify the purpose of each piece of content and map it to a clear, intuitive documentation structureRebuild the information architecture so users can easily navigate concepts, processes, and tasksRefresh unclear or outdated articles and create new content where information is missingWrite clear explanations of product components, concepts, configurations, and user journeysBreak down multi-step processes into accurate, practical workflows that match real user behaviourEstablish and maintain consistent terminology for core concepts (eg, wallets, roles, cash desks)Collaborate closely with engineering, product, and customer-facing teams to understand product logicChallenge unclear or ambiguous ideas, ask necessary questions, and refine content until it makes senseTake long-term ownership of documentation standards and ensure ongoing accuracy as the platform evolvesQ