Business Support Assistant Location: Churchill Court, 2 Westmoreland Road, Bromley, BR1 1AS Start Date: ASAP Contract Duration: 6+ Month Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 13.11 per hour Job Ref: OR16435 Job Responsibilities Work in the Bromley office 3 days a week and from home 2 days a week. Deliver high-quality, customer-focused service to meet the needs of managers and users. Respond to inquiries promptly and professionally using Council IS systems. Listen to callers to understand their needs and provide updated information. Handle many phone calls, emails, and online inquiries. Enter referrals from the police and an online portal into the system. Upload documents to case files. Use the Council''s Liquid Logic and EHM systems. Use Microsoft Outlook for professional email communication. Person Specifications Must Have: Experience as a business support officer in a local authority. Nice to Have: Experience working in a MASH team. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed.