Ready to find the right role for you?Salary: Competitive plus Veolia benefits Hours: 40 hours per week Duration: 9-12 month fixed term contract Location: Cannock with hybrid working availableWhen you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It''s why we''re looking for someone who''s just as committed as we are, to push for genuine change and bring to life our ambition of Ecological Transformation.Here at Veolia we work alongside our communities, look after the environment and contribute to our inclusive culture.What we can offer you:- 25 days of annual leave (plus bank holidays) - Access to our company pension scheme - Discounts on everything from groceries to well-known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - One paid day of leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potentialWhat you''ll be doing: You will be responsible for the collection of overdue payments in line with Veolia''s Service Level Agreements via telephone and post within the target times set, taking into account Debtor Days, Aged Debt and Bad debts. Ensuring all customer contact records are accurate and kept up to date. You will respond to customer queries which arise from a number of channels. Logging these que