Job Title: Technical LeadLocation: Chatham, Horsham, OtterbourneContract Type: PermanentHours: 37Salary: From £40,000, based on skills and experienceAbout the role:The Technical lead will provide operational leadership and technical oversight for the Audit and Investigations Team, ensuring that investigations, audits, and legal casework are executed to a consistent, compliant, and auditable standard.The role is responsible for providing field supervision, ensuring the quality and compliance of audits, overseeing the preparation and review of legal case packs, and coordinating activities across the team to support effective operational delivery.By managing operational workloads and maintaining adherence to defined protocols, the Technical Lead supports the Audit and Investigations Manager in fulfilling governance, compliance, and regulatory responsibilities, enabling the effective delivery of a proactive, evidence-led functionWhat you will be responsible for:The role requires the ability to demonstrate a high level of analytical thinking and sound investigative judgement, particularly when reviewing suspected unauthorised or non-compliant connections.You will be expected to apply coaching, mentoring, and influencing skills to support the Audit and Investigation team in improving performance, embedding sustainable behavioural change, and ensuring consistent adherence to Southern Water''s policies, statutory obligations, and relevant industry standards.Provide daily operational