Job Title: Lead Technical Consultant - Service Operations - Dynatrace, AppDynamics, Datadog Location: Hybrid (UK, with travel as required) Type: Full-timeDo you want to be part of something special? Morela is representing a high-growth start-up redefining IT Operations, led by a serial entrepreneur with a proven track record of building successful businesses. This is your chance to join a team breaking the mold in enterprise service delivery and shaping the future of IT Operations from the ground up.We''re looking for a Lead Technical Consultant who thrives in complex enterprise environments and loves working with cutting-edge technology. You will design, implement, and optimise IT Operations solutions across observability, AIOps, and ITSM platforms, help clients adopt best practices in Event Management and OpenTelemetry, and act as a trusted technical advisor bridging technology and business strategy. You''ll also help develop frameworks, accelerators, and methodologies that define how the company delivers its services.Skills andamp; Experience: 5+ years in IT Operations, consulting, or related technical roles Hands-on experience with observability platforms: Dynatrace, AppDynamics, Datadog Experience with AIOps/ITSM tools: BigPanda, Splunk ITSM, ServiceNow, or equivalent Expertise in Event Management and OpenTelemetry Strong knowledge of ITSM/ITIL frameworks and Enterprise Architecture principles Proven experience delivering solutions to large enterprise clients Ability to