The Head of IT will lead and manage the technology department, ensuring the delivery of effective IT services and infrastructure. This role requires a strong understanding operations and the ability to drive strategic IT initiatives in a Birmingham-based organisation.Client DetailsAbout us: CCW is the passionate, independent voice representing water consumers in England andamp; Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone''s needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm''s Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra).Our values: We expect and support all CCW colleagues to embody and celebrate CCW''s values through Positive Energy, Respect for all, Innovative spirit, Delivery of our promises and being Engaged as one (PRIDE). DescriptionOversee the IT department, ensuring smooth delivery of all technology services and infrastructure.Develop and implement IT strategies aligned with organisational goals.Manage IT budgets, ensuring cost-effective solutions and compliance with financial policies.Ensure the organisation''s IT systems are secure, robust, and scalable.Lead and mentor a skilled IT team, fostering a culture of professional growth.Collaborate with stakeholders to identify an