Sales Office Coordinator Heckmondwike, West Yorkshire We are recruiting for an experienced Sales Office Coordinator to join a successful carpet manufacturing business. This is a fast-paced role where you''ll manage customer orders, coordinate with production and logistics teams, support the sales team, and deliver outstanding customer service. Key Responsibilities Process and manage customer orders from receipt to delivery Liaise with manufacturing and logistics teams to ensure deadlines are met Monitor stock availability and communicate updates to customers Handle customer enquiries and resolve complaints professionally Support the external sales team with quotations, reports and administration Contribute to process improvements and departmental efficiency What We''re Looking For Minimum 5 years'' experience in a sales office, customer service or order processing role Excellent communication and organisational skills Strong problem-solving ability and customer-focused approach Good IT skills, including Microsoft Excel, Outlook and Word Ability to work effectively in a busy environment Desirable Manufacturing experience Logistics or transport coordination experience Team leadership or supervisory experience What''s on Offer? Opportunity to join an established and growing business Varied and rewarding role Career progression opportunities into Sales Office Management and Customer Service leadership positions