Support Worker – Complex Needs
  
Are you a passionate Support Worker looking for your next role? 4Recruitment Services are currently recruiting for a Support Worker to work within a complex need Service based in Wakefield.
  
Pay Rates:  £13.62 - £16 per hour
  
Information on the Role: This role is 13 weeks initially with views to be extended. Shift patterns will alternate between 6:30am to 3:30pm and 2:30pm to 10:30pm, including weekend cover as part of the Rota.
  
What you will be doing:
Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate.
Organizing and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer’s circumstances.
Engaging customers to meet agreed outcomes and develop life skills.
Assisting customers with day-to-day support and tenancy-related matters.
Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities.
Signposting customers to appropriate external support services, including interventions such as food banks and other community resources.
Supporting customers to be ‘tenancy ready’ to enable successful move on.
Supporting customers to be financially independent through budgeting plans and maximizing income.
Supporting and monitoring customers’ healthcare needs, ensuring appropriate contact with healthcare professionals.
Empowering customers to move towards self-management of their medication by following the medication procedure.
Leading on support initiatives including Group Work.
Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately.
Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform.

  
  
  
Skills & Professional Characteristics needed:

• An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs.
• Experience of delivering structured support and risk management
• Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude.
• Previous experience in positively resolving incidents.
• Demonstrate initiative and confidence to make and act on decisions.
• Competent administrative and IT skills to be able to produce reports and other communications
• Experience of working in challenging environments with the ability to plan, prioritize, organize tasks to achieve results.

  
Desirable Skills:

• Knowledge of Psychological or Trauma Informed approaches to support.
• Knowledge of current benefit systems.
• Experience of working in a care and support environment.

  
What we offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
To find out more information about this role please contact: (url removed) or call: (phone number removed)