Team Lead / Supervisor - 2 Positions - Inverness, UK Join a dynamic and rapidly expanding hospitality organisation renowned for delivering exceptional customer experiences in the Highlands. Our client prides itself on fostering a supportive and vibrant work environment, offering excellent career development opportunities. With a strong commitment to quality service and team growth, this is an ideal place for motivated individuals seeking to advance their careers within the hospitality sector. Job ResponsibilitiesLead and supervise daily operations within the hospitality venue, ensuring high standards of customer service are maintained at all times.Support and motivate team members to deliver excellent service, fostering a positive and collaborative work environment.Assist in the training and development of staff, providing guidance and feedback to enhance performance.Ensure compliance with health and safety regulations, company policies, and procedures.Manage customer enquiries and resolve any issues promptly to ensure customer satisfaction.Coordinate with management to ensure smooth running of shifts and operational efficiency.Assist in stock management and ordering to maintain appropriate stock levels.Contribute to the achievement of sales targets and overall business objectives. Required Skills and QualificationsPrevious experience in the hotel, catering, or hospitality industry is preferred.Strong leadership and team management skills, with the ability to motivate and ins