We are seeking a meticulous and dedicated Credit Controller to join our Accounting and Finance Department. The ideal candidate will be responsible for overseeing the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty.Client DetailsSupporting a medium-sized professional services firm based in Birmingham. Known for its commitment to excellence and customer satisfaction, the company maintains a strong reputation within its industry, providing top-tier service across all its operations.DescriptionThe Credit Controller will;Managing the timely collection of all customer accountsEnsuring adherence to policies and procedures for the credit control processDeveloping and maintaining strong relationships with customersResolving queries both internally and externally around outstanding invoicesPreparing statements, client status reports, and all relevant information as requiredManaging sales ledger accounts and keeping them updatedAllocating payments in accordance with customer remittancesAssisting in the preparation of management reports when requiredProfileA successful Credit Controller should have:A solid understanding of accounting and finance principlesProficiency in relevant software, including MS Office and Accounting softwareHigh level of accuracy, efficiency, and accountabilityExcellent communication and negotiation skillsStrong understanding of the professional services industryCustomer service-oriented with a problem-solving attitu