Overview

Senior Technical Account Manager - Alternative Investment FundsLocation: LondonBusiness Area: DataRef #: 10045346What''s the role

The Alternatives Technical Account Managers are a group of individuals who play a vital role in delivering exceptional service and technical support to our new and existing content partners and customers. Our account managers work proactively with our partners to ensure Bloomberg is the platform of choice for the dissemination of their content.Responsibilities

Provide outstanding support to our content partners so that they trust us with their valuable contentEstablish, maintain and improve relationships with Content Partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data setsPrioritize and manage projects with multiple stakeholders to maximize efficiency and return on investmentWork closely with a global team of account managers, technical specialists and product managers to better understand our clients'' data needs and key market trends and develop your account strategyProactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns to ensure a high standard is reached across the teamBecome a true subject matter expert in Alternative Investments by leveraging business intelligence to help spot trends, identify gaps and areas for data acquisition and data content improvementsYou''ll need to have

Please note

we use years of experience as a guide but we certainly will consider applications from all candidates who are able to demonstrate the skills vital for the role.5+ years of work experience in the financial services industry, including exchanges, market data providers or financial institutionsExceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneouslyUnderstanding of capital markets and the investment lifecycle for private assetsGood interpersonal skills and a desire to work directly with customersExcellent written and verbal communication skillsWe''d love to see

Experience in using business intelligence to identify gaps and trends, or opportunities for product enhancementsKnowledge in information technology and statistical analysis or computer programming for example Excel, SQL, and/or PythonDoes this sound like you?

Apply if you think we''re a good match. We''ll get in touch to let you know what the next steps are.

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