Overview

Thames Water is undergoing a significant business transformation spanning all areas of the organisation, and the environment is fluid, challenging, yet hugely rewarding. We are looking for an experienced Head of Transformation to oversee and lead the delivery of several major high-profile programmes, including scaling our capital to ensure our spend is efficient and effective to deliver our AMP8 plan and commitments to regulators.What you’ll be doing as the

Head of Transformation

— Partnering with key members of the AOCD Leadership Team, you will operate as a trusted advisor and critical friend and be accountable for the delivery of the whole transformation programme. The role holder will operate across several different environments, sometimes leading matrix teams, sometimes executing actions themselves, and sometimes leading consultants. You will work with executive stakeholders across the business, ensuring scope is well defined, justified, and successfully managed to enable the realisation of the benefits stated in the business case. Day-to-day you will be responsible for defining and delivering the transformation programme.Base Location can be flexible, with the expectation of being on-site regularly. Travel across your region will also be expected. Working pattern is 36 hours a week.Responsibilities

Defining and prioritising the programme of work.Actively challenge the status quo and ensure the successful delivery of business-critical activity.Act as the single point of contact and communicate delivery status to Directors and Exec.Understand and manage inter-dependencies with other portfolios across the business.Contribute to, influence, and take responsibility for the realisation of strategic decisions related to transformation and change.Lead and embed change and industry ‘best in class’ standards and methodologies across the organisation.Work with all Thames Water teams to ensure requirements are captured and delivered in line with what customers and colleagues expect from a world-class organisation.Ensure recognition of high performance, tackle underperformance, and develop talent, articulating the benefits of change to stakeholders at all levels.What you should bring to the role

To thrive in this role, the essential criteria you’ll need are:Self-motivation, drive and pragmatism are critical, with a proven track record of successful definition and delivery of complex programmes, ideally within the Utilities industry.A strategic thinker with operational experience, ideally in programme and portfolio management, with a proven track record in delivering complex change in operational environments.Experience in leading, engaging, and managing large, distributed teams.Passion for health and safety with a strong track record in fostering a culture of HandS excellence.Ability to be an ambassador for Thames Water with demonstrable ability to proactively engage and influence stakeholders and develop sustainable, long-lasting relationships.Advocate for the environment with a demonstrable track record of compliance and environmental excellence.Strong financial and commercial acumen with demonstrable ability to manage budgets and drive local accountability for cost control.What’s in it for you?

Competitive salary between £95,000 and £115,000 per annum, depending on previous experience.Annual Leave – 26 days per year, increasing to 30 with length of service (plus bank holidays).Car Allowance.Performance-related pay plan directly linked to company performance measures and targets.Generous Pension Scheme through AON.Private Medical Health Care – Grade C only.Access to benefits to support health, wellbeing, and finances, including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, vouchers, and life assurance.Who are we?

We’re the UK’s largest water and wastewater company, serving more than 16 million customers. We aim to build a better future for customers, communities, people, and the planet. We’re looking for passionate and skilled people to help us reach our goals in the years and decades to come.Learn more about our purpose and values

Working at Thames Water — Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference. You’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you’re seeking a sustainable and successful career where you can make a daily difference to millions of lives while helping protect the world of water for future generations, we’ll support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need adjustments, let us know; we’re here to help and support.When a crisis happens, we rally to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is a rewarding experience.Disclaimer: due to high application volumes we may close the advert earlier than the advertised date, so apply soon to avoid disappointment.

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